The Honest FAQ

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You are interested in the Sensopro:

How much does the Sensopro cost?

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We always customize your offer.
Contact us by phone, in the live chat, by email or come by.

What payment options do you offer?

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Purchase, hire purchase and lease. 
Contact us and we discuss it.

How much space do I need for a Sensopro?

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No more than a normal treadmill. 
We recommend 5-6m².

How can the Sensopro be integrated into an existing training concept?

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Coordination is the basis for physical exercise and forms the basis for sporting success. 
Each centre and training location is different. 
Contact us and together we can integrate the Sensopro perfectly into your training concept.

What can be exercised on the Sensopro?

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Along with strength, stamina and mobility, you can primarily train coordination on the Sensopro. 
The focus is on holistic training: you should be able to train as many muscles as possible at once.

Where is Sensopro made?

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In Switzerland. 
More specifically in Münsingen, the gateway to the Bernese Oberland.
Swiss Made!

Where can I train on a Sensopro?

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Find all locations on our location page.

How many exercises are there for the Sensopro?

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You will find over 800 different training exercises on the Sensopro at all levels.

Is the training available in various difficulty levels?

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Yes, we've got exercises for any level. 
Superstar athletes. Elderly people with balance issues. Everyone!

What is included in the price?

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The purchase price includes the complete device, programme updates, delivery, installation, training and events.

What colors do you offer?

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The Sensopro is available in all RAL colours.

What interfaces are there?

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Sensopro is connected with the most relevant systems.
Find out more here.

You already have a Sensopro:

Are there updates on the Video Kit?

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Our software team works day and night to present you with an even better training experience, new updates, usage figures and other innovations.
You can find all updates here.

How do I connect the Sensopro to the Internet?

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We'll be happy to explain this to you here.

Where can I order replacement materials?

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Directly in our shop.

My screen is frozen – what should I do?

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You can easily fix the problem yourself:
 

  1. Click on "Information" on your screen.
  2. And then "Support" at the bottom center.
     
  3. Now enter the admin password that you received when you purchased the device.
    Can't find the password? Then write a quick email to: support@sensopro.swiss
  4. Now you can click on "Software update" on the left.
  5. And then select "Check & Download Files".

As soon as your Sensopro is ready, test the videos and the improvement should be noticeable immediately.

Still not working after that? 
Contact us by e-mail: support@sensopro.swiss
Or by phone: +41 31 382 52 10 (dial 2).

I would like to connect my Sensopro to another WLAN network.

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You can easily fix the problem yourself:

  1. Click on “Information” at the bottom of your screen.
  2. Then “Support” at the bottom center.
  3. Now you need your admin password. You received this when you purchased the device.
    Can't find the password? Then send a quick email to: support@sensopro.swiss
  4. Click on “Networks” on the left.
  5. Connect to your new network at the top right.

If you receive the message “successfully connected”, everything is fine. 
If not, check again that your password has been entered correctly.

Still not working after that? 
Contact us by e-mail: support@sensopro.swiss
Or by phone: +41 31 382 52 10 (dial 2).

It lights up when I switch on the screen, but it stays black. What can I do?

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You can easily fix the problem yourself:

  1. Disconnect the screen completely from the power supply.
  2. Do not plug it in overnight so that the Sensopro can cool down.
  3. Test the next day to see if there is a change.
  4. If not, use a different socket.

Is the screen still black and nothing has helped? 
Contact us by e-mail: support@sensopro.swiss
Or by phone: +41 31 382 52 10 (dial 2).

I need pictures, videos, marketing.

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Find all this with this link.